Q: How will the Canada Post strike affect my order?
A: Due to the ongoing postal strike in Canada, deliveries may experience delays in certain areas. Rest assured, your order will be delivered, albeit with some delays due to these issues beyond our control.
We’re closely monitoring the situation and will keep you updated on your order, including tracking information. We appreciate your patience during this time and are here to help if you have any concerns.
Q: Are you using other shipping options during the strike?
A: At this time, we’re evaluating alternative shipping options. However, implementing changes is a complex process and may not be immediate. We’re working hard to minimize disruptions and ensure your order reaches you as soon as possible.
Q: Can I still place an order if I live in Canada?
A: Absolutely! We are processing all orders as usual. Please note that delivery times may be extended in areas affected by the strike.
Q: What happens if my order doesn’t arrive?
A: If your order hasn’t arrived a reasonable time after the strike is resolved, please contact our customer service team. We’ll work with you to resolve the issue promptly.